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FAQ

Frequently Asked Questions

Payment & Shipping

All payments can be made with Visa, Mastercard & Paypal
Your purchase will be shipped within 4 business days after purchase via either Canada Post or DHL
Shipping Costs
It is a flat rate of $10 for basic shipping within Canada and $12 for International. 
Orders over $75 within Canada receive free shipping. 
International order's over $150 receive free shipping 
Need an express order? e-mail us and we will do our best :)
Custom Orders
For custom orders such as different chain colours & lengths e-mail us before hand and we will do our best to accommodate your request. 
 
Exchange/Returns
If you are unhappy with your purchase, we accept an exchange within 10 days upon your package being received. Simply e-mail wolfcircusjewelry@gmail.com with your name, address and invoice number. Please allow 4-7 days after receipt of merchandise for us to process your return. 

PLEASE NOTE: We do not accept returns. 
Sale orders cannot be returned and are final sale. 
If something happens to break within a few days of wearing or it is broken upon receiving your shipment we are more than happy to fix it. Simply notify us and ship to the return address.
 
 
Inquiries
For inquires on any of my products, chain lengths, materials email hello@wolfcircus.com
 
Jewelry Care
Keeping your necklace in a clear and plastic zip-lock bag best prevents tarnishing. Remove jewelry during any contact with water. 
Your Questions Still Not Answered? e-mail wolfcircusjewelry@gmail.com

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